Master Principal Care Management (PCM)
Deliver focused care for complex patients with seamless PCM, RPM, and CCM workflows—reducing readmissions and capturing new revenue on one platform.
RemoteCareHub empowers providers to deliver focused care for complex chronic conditions. Bridge gaps between visits, improve outcomes, and support proactive patient management.
U.S. adults are living with at least one chronic condition, creating an immense and growing need for proactive, ongoing care beyond the clinic walls.
What is Principal Care Management (PCM)?
PCM is a specialized Medicare program for patients with one complex, high-risk chronic condition. Unlike CCM (for multiple conditions), PCM provides focused, intensive management for a single diagnosis such as uncontrolled diabetes, CHF, or severe COPD. Providers are compensated for the time and resources needed to coordinate care, adjust medications, and monitor patients between visits.
Stop Letting Your Highest-Risk Patients Fall Through the Cracks
Patients with a single severe condition often need the most attention, yet they don’t qualify for CCM. This gap leads to poor adherence, preventable ER visits, and costly readmissions. The RemoteCareHub Solution: Our platform unifies PCM into your remote care ecosystem—automating planning, time tracking, and billing—so your team can focus on stabilizing patients and improving outcomes.
A Complete Toolkit for PCM
Unified Patient Management – Manage RPM, CCM, and PCM from a single dashboard.
Automated Time Tracking & Billing – Every qualifying minute logged, CPT codes auto-mapped.
Integrated RPM Vitals – Sync vitals (glucose, BP, weight) into records in real time.
Dynamic Care Plans – Build disease-specific plans, track interventions, manage meds.
HIPAA-Compliant Communication – Secure text, chat, video; all activity logged for PCM compliance.
Seamless EHR Integration – Bidirectional syncing, no duplicate entry.
Launch Your PCM Program in 3 Steps
- Enroll – Identify eligible patients, get consent, activate care plan.
- Monitor & Manage – Track vitals, engage patients, coordinate care. Platform auto-logs time.
- Bill & Get Reimbursed – Auto-generated billing reports for CPT G2064 & G2065. No manual spreadsheets.
Identify your Patients
Simply identify patients for follow up in the HealthArc platform. See easily how much time you’ve logged per patient and structure your time accordingly.
Interact Electronically
Communicate with patients, re-fill prescriptions review diagnostics and make referrals, then log time spent via the HealthArc platform to keep an accurate record of billable effort.
Clock Time Spent
HealthArc makes it easy to log time spent on monthly communication with patients. The system automatically begins to track the time in each screen.
Ready to Manage Your High-Risk Patients
and Drive New Revenue?
See why the top specialty clinics and primary care practices trust RemoteCareHub to unify all their remote care programs. Schedule a personalized demo today and discover how to launch your PCM program in weeks, not months.
Associated CPT Codes by CMS Principal Care Management
CPT Code: G2064
This monthly code reimburses for the first 30 minutes of clinical staff time spent on non-face-to-face care for a patient with a single, complex chronic condition. This includes care planning, medication management, and patient communication.
CPT Code: G2065
An add-on code used for each additional 30-minute block of clinical staff time spent on PCM in a single month. This code is billed in conjunction with G2064 to account for patients requiring more intensive management.
CPT Code: 99490
If a patient develops a second chronic condition, your practice can seamlessly transition them to Chronic Care Management. CPT 99490 covers the first 20 minutes of monthly CCM services.
CPT Code: 99457
When PCM is combined with Remote Patient Monitoring, this code can be billed for the first 20 minutes of interactive time spent reviewing vital signs data and communicating with the patient.